Refund policy

Varikaa specializes in high-quality nutraceutical supplements and herbal wellness products, and due to the consumable and hygiene-sensitive nature of these products, we follow a strict return policy. We do not accept returns for opened or used products, or for orders placed based on personal taste preferences or change of mind after delivery.

In cases where customers receive a damaged product, incorrect item, or expired supplement, we offer a replacement or refund after proper verification. Customers must raise a request within 48 hours of delivery and provide an unboxing video along with clear images to support their claim. This process helps us maintain transparency and quality control in our online supplement store.

Once approved, refunds are processed within 5–7 business days and credited to the original payment method. Varikaa reserves the right to reject claims that do not meet the stated eligibility criteria

Orders placed on Varikaa, an online store for nutraceutical supplements and herbal wellness products in India, can be cancelled only before they are dispatched from our warehouse. Once an order has been shipped, cancellation requests cannot be accepted under any circumstances. In cases where a cancellation request is successfully processed prior to dispatch, the refund will be initiated to the original payment method within 5–7 working days.

Due to the consumable and hygiene-sensitive nature of nutraceutical and herbal products, Varikaa allows exchanges only in specific situations where a customer receives a damaged product or an incorrect item. To initiate an exchange request, customers must contact our support team within 48 hours of delivery and provide a clear unboxing video along with supporting images for verification. Once the request is reviewed and approved, the replacement product will be dispatched within 5–7 working days.

Exchanges are not applicable for reasons such as personal preference, taste, or dissatisfaction without a valid product defect. Varikaa reserves the right to decline any request that does not meet the stated conditions in order to maintain product quality standards and ensure a fair experience for all customers.